special needs
• please advise us upon booking of any allergies, ailments or disabilities,
especially, if you suffer from high blood pressure or you are pregnant
transport and parking
• by prior arrangement, complimentary transport, available within local area. Available with bookings of minimum 2 hours per person
• sunshine coast airport service • private carpark

reservations
• it is recommended to book in advance for your ikatan spa experience. with so many choices of exotic treatments on our spa menu, our staff can assist you in selecting the best treatment options to suit your individual needs and tastes
• please have your credit card number with you when making confirmed reservations
cancellation policy
your treatment time has been reserved especially for you. If you need to reduce treatment time, reschedule, or cancel your appointment you are required to provide 24 hours notice. Without notice the full charge of your treatment will apply. Should you not arrive for your appointment the full amount will apply and gift vouchers are void.